Return Policy
Last Updated November 09, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
Returns
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original packaging and labels attached.
Return Process
To return an item, please email customer service at info@theheavenlylife.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail you return to the following address:
Heavenly LifeAttn: Returns RMA # (Received RMA Number) 4805 Hidalgo Avenue San Diego, CA 92117 United States
Please note, you will be responsible for all return shipping charges. WE strongly recommend that you use a trackable method to mail your return.
Refunds
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow for at least seven (7) days from receipt of your item to process your exchange. We will notify you by email when your return has been processed.
Exceptions
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
- Sale items are FINAL SALE and cannot be refunded
- Bundle items are FINAL SALE and cannot be refunded
Questions
If you have any questions concerning our return policy, please contact us at: (954) 809 5380
info@theheavenlylife.com